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Facebook and Instagram Ads for eCommerce – 7 Proven Tips to Grow eCommerce Sales Fast

Organic reach from social media is rapidly declining due to periodic algorithm updates and people are mostly seeing personalized content into their feed. This is rapidly changing field where a brand should always try to grab the prospect customer’s attention.  If you are an ecommerce business and want to leverage the true potential of the social media, you must try Instagram and Facebook ads now. Let me tell you how?

You might notice no similarity between Samsung, Honda, and P&G. But these are among the brands that are reaping the benefits of Facebook and Instagram advertising

But Facebook and Instagram advertising are not only for big brands. Small businesses are leveraging them too. With around 3 billion active users, Facebook and Instagram present you with an opportunity to reach your target buyers and sell your products.

As per the recent announcement by Facebook, 90 million small businesses use Facebook and there are over 6 million active advertisers on the platform.

So, in this article,we are listing out tips to do Facebook and Instagram advertising the right way. But first, let’s answer the important question –

Can Instagram and Facebook Ads Boost eCommerce Sales?

Yes, they do. The social media presence builds brand awareness, improves customers’ loyalty and brings quality leads. Checkout this reach case study of Cadbury 5 star which got a 5.8x return on their ad spend on Facebook and Instagram ads.

cadbury 5 star ad example on Facebook

The team collected weekly sales data from the top eight Indian cities over 15 months. And after analysis, they found that the Facebook video ads brought 2.6x return on ad spend as indexed to TV. Instagram ads, on the other hand, saw 1.8x ad spend return as compared to TV.

Garnier too has a similar story. With Facebook, Garnier Color Naturals saw a 7.4x return on investment indexed to TV.

example of garnier India ad on facebook

Yes, Facebook ads help you display products, which certain users are most likely to buy. So, it is time you get serious about advertising on Facebook and Instagram.

Here are the sure-shot advertising tips to generate eCommerce sales on Facebook and Instagram:

7 Proven Tips to User Insta and Facebook Ads to Grow Your Sales

Let me show you how you can utilize social media ads to improve the sales from your ecommerce store. Here we go:

example of ad appearances on instagram and facebook

1- Pick the Right Ad Format for Different Goal

Facebook has many ad formats that cater to different needs. So, the first step would be to decide whether you want people to visit your website, go to your store or buy your products online.

types of ads in facebook advertising

To boost eCommerce sales, carousel ads, messenger ads and collection ads can be your choice of ads. The collection ad format is exclusively for mobile and it offers an in-app “instant experience” to browse your product catalog. And in a carousel ad format, you can show up to ten product images or videos.

Image ads, Video ads and Slideshow ads are the other popular ad formats available on Facebook and Instagram feed. You can even tap into Stories ads if you think that’s the right ad format to entice your buyers.

2 – Use Strong Call-To-Actions

Once you’ve decided which ad format is right for you, the next mountain to conquer is creating a strong call-to-action.

You can’t just ask people to visit your website for more products or check product catalog. You need something to motivate them to take action. And a compelling CTA convinces your buyers to do so.

Tell them you will take your product back even after 90 days if they don’t like it. Ask them to check the video and get exclusive 30% off on their next purchase. Or your CTA can be as simple as “Get all these at the price of a coffee”.

Once you have got a strong CTA, you can direct people to click Learn More or Shop Now button.

example of CTA button on instagram ads

3- Leverage the Power of User-generated Content

You have limited time and need to get more and more people to buy your product. Paid Facebook/Instagram ads can help your product to reach your prospects’ feed. Still, you cannot underestimate the power of user-generated content in driving sales.

User-generated content, like reviews and testimonials, helps you build trust, bond with your followers and also improve sales figures. Contests as simple as “Caption this”, “Share your story and tag a friend to win “something” or “Tag us in your vacation photo to get featured” can generate tons of interest and marketing for your product.

“Which food are you?” or “Which shoe suits your personality best?” can engage a lot of users, who you can turn into customers by offering them incentives.

In 2018, Dove announced a contest on Facebook where participants need to share their stories using a particular Dove product in the comment box.

example of dove ad on facebook ads

4- Rope in Micro-influencers in Your Campaigns

Influencer Marketing is one of the ongoing trends in eCommerce marketing campaigns. But instead of one big name, you can take in multiple micro-influencers. They add their personal story to your brand, they are engaged with their followers and are affordable.

When a micro-influencer endorses your product, their followers pay heed to it.

You can pay them to promote a post or create content for their followers. You can provide them with a discount code that their followers can use to buy products. And if you feel the need, you can rope-in micro-influencers for pre-product launch campaigns to create a buzz.

5- Use Tools to Grow Sales

Marketing on Facebook and Instagram is competitive and you can’t leave anything to chance. Your text needs to be calling, the images should be alluring and the videos tempting enough for people to add your products to their cart.

Tools like Snapseed and VSCO can help you edit and fine-tune your images. Coschedule Headline Analyser can determine how clickable your CTA is. And Lumen5 will aid you in creating Facebook and Instagram friendly videos. The list of available tools is endless.

Whether you need to straighten your images, add a funny sticker or turn text into video, you have got the software for it. All such tools will help you bring more sales through these two social media giants.

6- A/B Test Your Ads

Not every advertising strategy works. Your target audience might ignore some posts but will respond crazily on others. On some occasions, carousel ads will bring results, while on other simple image ads might ring notifications.

So, you need to keep running A/B tests to find which type of posts or ad format works out the best for you.

A/B testing involves slightly modifying the content and then monitoring the results. Apart from changes in format, these modifications can be in the placement of text and images, changing the words in the headline or even the use of emojis.

Whatever ads you run, you should A/B test for all the possible variations.

7- Explore Opportunities for Co-promotion

Collaboration and joint promotion can do wonders for an eCommerce business. You can approach other businesses that complement your product offerings and then, join hands for mutual growth.

Co-promotion can help you reach a new audience and provide opportunities to improve sales. Through contests on Facebook and Instagram, you can promote each other’s products, or just share how your product goes well with your partner’s and vice versa.

So, access each other’s goals and objectives and discuss content ideas for co-promotion.

Conclusion

The competition is fierce and you have to grab every opportunity you can to capture your target buyers’ interest. These seven tips can help you scale up your social media game and generate more sales.

Yes, marketing your business through Facebook and Instagram advertising can bring significant revenue if you dedicate yourself to the right path. Pick the right ads, choose your CTAs carefully and A/B test every campaign for their effectiveness. Micro-influencers, User-generated content and co-promotion with other businesses can further boost your reach.

Start today!

How to Build a Content Marketing Strategy for Travel Industry? 6 Proven Examples from Certified Agency

Are you tour operator? hotel or resort owner? travel destination promoters or associated with travel industry? If yes, then you might be thinking about below questions for sure.

  • What kind of travel content should i publish on travel blog?
  • How to find right topic for travel content?
  • What kind of audience looking for online travel content?
  • How to get maximum traffic on travel blog?
  • How to generate leads via blog?
  • How to make travel content viral on social media?

By end of this article, you will learn to create perfect content marketing strategy for your travel business. Yes, I am going to share my years of experience working with OLBUZ, a certified digital marketing agency specialize in promoting travel industry.

Since the emergence of technology and social media, the journey of a traveler has become quite different as compared to it used to be. Gone are the days when the travelers used to rely on guide books having outdated information or even paper maps. Now, they have the access to information across the web in the form of personal experience stories of travel bloggers, photo sharing applications like Instagram where numerous travel stories are found, vlogs managed by travel influencers, Buzzfeed or Wittyfeed guides, travel videos in YouTube and Facebook. The platforms like TheIndia that allow travelers who don’t own any blog to write about their travel experiences which indirectly helps other tourists/travelers to know about various places. National and international media houses also covers travel news which allow visitors to schedule plan accordingly.

This real-time access to travel information has dramatically transformed the way travelers plan a trip – from getting inspired to booking the ticket and hotel. Travelers also plan their trip based on upcoming festivals, International tourism day (To cover events and vlog), local or regional events (Gangor festival) and many other similar reasons. 

Each year on 18th April whole world celebrates the world heritage day. World heritage day is also known as International Day For Monuments and Sites. On this day travelers visits the national heritage sites clicks photos and videos. Check below video published by Incredible India on their Twitter account on world heritage day.

Nowadays social media has become a great place that travelers blindly trust before taking any trip. According to a report here are some interesting numbers how millennial traveler decides his/her trip and what they do during trip.

  • Around 87% of people are looking at Facebook for travel inspiration.
  • Around 97% of travelers post while traveling
  • 46% users book their trip on smartphone & tablet
  • 75% of people post once a day during trip/travelling

Well, that’s a lot of social activity. So, if you are planning for travel content marketing, you must create content in such a way so that it can be viral on social media. Only then you can make the most out of your content marketing strategy.

Here, we are going to discuss about how different travel bloggers, media house, influencers and other people crafts their travel content and how audience gets attracted towards it. This list of travel content ideas will help you to curate your content in a way which easily targets large audience base.

Top 6 Travel Content Ideas That Can Help You Become Viral

#1 Destination Specific Travel Articles

Destination specific travel articles refer to content pieces that are mainly focused on particular locations. These articles are also considered as travel guides for readers. These articles contain information such as how to visit, places to stay, things to buy, how local people are, best beaches or hill stations, local food, pub, bar etc. So how can one recognize an article as destination specific piece? Generally, the articles that mention one specific location and start with “Things to do in (location name)” or “Ultimate Guide to (location name)” are considered as destination specific articles.

If you are thinking about developing a destination specific article, you must remember one thing first that the internet is filled with such content. So to increase your content’s readability, you need to pick a unique place, put a creative twist in writing and include awesome images to attract readers stand ahead of the crowd.

An article on Malta, written by Erin Chack, was published in 2014 on Buzzfeed. After it going viral on social media, Erin got a chance to visit Malta and met top officials because the place received a huge number of tourism growth after the publication of the article.

Erin Chack mentioned the story behind this viral content where she explained how she become famous accidentally in another country. Check video here which got 5.5+ Million views.

How to find Destination Specific Travel Content + Topic Ideas

Before finding or researching about any topic you must do a proper keyword research about that topic. Suppose you want to write travel article on Kerala then first check what kind of keywords people are searching on Google. To do the keyword research you can use certain tools including Google Keyword Planner tool (Official), SEMRush, AHREFs and many more. Here i have prepared one keyword research list to write best possible content for travel niche.

In above screenshot you can see the list of keywords and average monthly searches on Google for particular keyword. I have added the heat map in search volume column to show which keyword can be good to write article.

Don’t get excited after seeing 74000 search volume for “Tourist Places in Kerala” keyword because you won’t be the first person to write article on this topic. Yes, competition is another challenge in content marketing as you need to check how many blogs are ranking on this keyword, quality of their content, backlinks of the blog and many other factors.

So, choose keyword having good search volume and low competition. After choosing the right keyword now you can prepare topic accordingly and write detailed article on it. Make sure you follow complete content marketing checklist while preparing any content.

Here are some examples about destination based article topic ideas

  • 14 Pics That Prove [Destination Name] is the Most Underrated Country of the World
  • Free Things To Do In [Destination Name] With Your Friends
  • Best Things to Buy in [Destination Name] – Don’t Miss These Souvenirs while Shopping in Kerala

#2 Top Lists Specific Travel Articles

Article, mentioning a complete list of a particular topic related to travel is another popular type of travel content. From best places to visit in particular season to best things to do in a particular location, top food items to eat to best things to buy – all these fall into the category of list specific travel articles. To make such an article work, you need to have a catchy title and some superb images.

Just have a look at the article, titled “The world’s Top 10 cities for street photography”, published in Wanderlust Travel Magazine. It talks about some popular cities around the world for street photography, but what makes it a unique and share-worthy piece of writing is some spectacular and unique photos.

In list specific articles, it doesn’t restrict to places only but one can create lists of travel photos, travel activities like paragliding, festivals, things to do, near by picnic places , food dishes and many more things.

List Specific Content + Title Ideas

  • 6 Best Places to Visit in [Place Name] During Monsoon Season
  • 10 Food Dishes One Should Must Try During [Place Name] Visit
  • 17 Unique Festivals Around the World Should be in Your Bucket List
  • Top 12 Places for Paragliding Activities in [Place Name] to Witness Breathtaking View from the Sky

#3 Travel News Articles

Travel news article is focused on the details about any latest event, summit news, activity, sports news etc., happened at a particular location. Sometimes, such articles can be brand specific and promotional. Writing aptly, such news can be viral on social media and boost huge traffic within a short amount of time.

Here is an article, published in The Independent, where a summit between President Trump and Kim Jong-un in Singapore is mentioned. How this article has become a travel piece is really interesting. This article talks about Singapore’s luxury hotel St. Regis Singapore.

Travel news is very crucial for both travel agencies and tourists. A single incident or news can affect the whole travel industry. Here are few travel news which went viral and affected travel industry positively and negatively.

  • Shimla Water Crisis during the peak season
  • Tourism in Spain increased by 32% after ZNMD movie
  • Udaipur city awarded as best city of Asia by Travel + Leisure site
  • How Will the Las Vegas Shooting Affect Tourism?
  • Best tourist places to visit after Lockdown

#4 Travel Influencer Interviews

The travel influencers are those who travel across the world, give a unique perspective to every place they travel and actively be in social media with their live stream, videos, vlogs and more. Thus they have a huge following on their social media channels like Facebook, Twitter, Instagram and Youtube. Nowadays brands try to collaborate with leading travel influencers in order to get a great incentive for people to join their tour programs. Also, they can get promotional benefit across the influencers’ social channels.

Clint Johnston, the founder at Triphackr has 200K+ followers on Instagram and many leading media houses including CNN, BBC News, Mashable, The Huffington Post and other media portal featured him. So, here if you can reach out to any Travel blogger, influencer or runs successful travel vlogging channel then just reach out to them for a quick interview or track them if they are in your city or state for quick video interview.

Here is an example of travel influencer Mr. Manish Lakhani’s interview:

If you develop such kinds of travel influencers’ interviews, you will certainly get noticed online and make your content share-worthy. We have also noticed that lot’s of Travel Niche Instagram profiles posts photos from leading traveler influencers on their feed with their mention. If any travel influencer has any issue with it than he/she can contact to remove photo and if not then they engage with them by liking or commenting on the post.

#5 Controversial & Reality Subject

Writing on controversial and reality subjects is surely an art. Because you need to follow a responsible fashion while writing on such topics so that your article does not raise your readers’ collective blood pressure and bring any negative publicity for you. Leading media houses often write about such controversial or reality subjects, related to various places. Creating rightly, such stories can give you an immediate popularity and traffic. But yes, in some ways it often shows dark sides of a matter.

In 2017, Benny Lam documented the suffocating living conditions in the subdivided flats of Hong Kong, recording the lives of these hidden communities through a series of photos. The article went viral for not so good reason.

Here are few controversial and reality travel content which went viral

  • I Took And Smuggled These Out Of North Korea – Illegal Photos Kim Doesn’t Want You To See – Bored Panda
  • 12 destinations travelers might want to avoid in 2018 – CNN

#6 Publish Travel Guide Videos

People who don’t have enough time to read detailed article about travel related guide or content then they opt to watch videos on YouTube. Yes, YouTube is game-changing platform for travel business as they can generate maximum business from it.

Many businesses from travel industry thinks that they are getting enough business via website and cold calling and don’t need YouTube platform to generate more leads. Well, If you are into travel industry then don’t make such mistake because YouTube can also generate more leads compare to website leads and cold calling.

If you are into travel business and still confused about what kind of travel content you should publish on YouTube then don’t worry here is the guide.

“Tips to Choose Best Tour Package” – You can record one detailed travel guide video about best tips to book tour package which can include best season to visit, best time to visit, what kind of places one should include in package, how to book cab, best food and popular dishes of the region etc.

Check below video posted on TheIndia YouTube channel which displays the beauty of Munnar Hill Station Kerala.

So, this way you can also record video of specific destination and publish on your YouTube channel.

Final Words

In a nutshell, the travel and tourism industry can proffer plenty of opportunities through creative content marketing activities. This sector gives you the freedom to use different types of content, all the way from persuasive photos to educational guides. If you want to harness the optimum benefits of travel content marketing, be entertaining, informative and inspiring through your stories. Be visual. Shape yourself as a go-to resource for your visitors.

So, what trick have you implemented to market your travel content? Is there any specific type of content that suits your travel brand? Do share here. I’d love to know.

6 Old Marketing Ideas that Still Work! – Checkout How?

Acquiring new customers has never been easy, especially when you are a new brand in the market. Further, with the help of technology and spreading awareness among customers, selling a product required a lot of research and promotional creativity. A few decades ago, marketing was all about printing a few ads and banners for the local streets. But with the present surge of internet and social networking platforms, marketing strategies had a major makeover. To understand these changing trends, it would be a great idea to look back at marketing leaders over the ages.

In 1960s, the ways of promotion were a lot different than it is today. The medium of spreading the word was mostly limited to the three networks; television channels, radio & newspaper. Further, the messages were largely literal and were crafted mostly for female consumers. In those days, the styling was all about suits and cigarettes. A fountain pen and a martini would symbolize status. The consumer on the other side had little purchasing information and accepted anything that was put through.

It was in the 1970s when the first hint of creative marketing was seen. Though most nations were fighting political unrest and economic pressures, the expenditure of consumers too reached an all-time high, propelled by inflation and hoarding behavior. During this decade, ‘Positioning’ was the most popular advertising strategy and it was considered as an effective way of placing the ads of your product in the mind of the target persona. The 1990s brought forward several new brands and we saw a boom in marketing strategies. Door-to-door selling was replaced by electronic marketing and we started using digital media and accompanying technologies for product promotion.

In this ever-growing industry, the core marketing concepts are still the same and very much functional. In this article, I will be sharing my views on those old marketing ideas and will compare the same with the current marketing strategy.

Here is the list of old marketing strategies that are still effective:

#1 Influencers are important

influencers

The idea of brand ambassadors and celebrities was introduced in the 80s, largely by a few big brands. But looking forward, it has been a distinguishing aspect of brand identity today.

It was in the 1980s that marketing became more intense and consumers got more demanding. This was also the period when we saw a rise in the fashion industry. Designer labels like Calvin Klein introduced a whole new range of products and employed celebrities like Kate Moss during the start of her career in the early 90s. Campaigns became more seductive and promotion needed some ambassadors that the end-user segment related to. In this light, we also saw the widespread popularity of jeans in the fashion industry. Currently, we have seen such influencers as well in the fashion industry like Kim Kardashian and Kendal Jenner. In today’s world celebrities have huge followers on various social media platforms and are known as social media influencers, they charge around $10K for a single tweet or an Instagram post.

#2 Believe on Visuals

visual-marketing

Though the world largely buys from the internet portals, visual advertisement still plays a prominent role in choice making. With so many competitors for every single product, it is through creative visuals that marketers can appeal to the senses.

Multiple advertisement mediums have been introduced including TV, radio, billboards, magazines, Internet, direct mail, and newspapers. Advertising became an integral part of the life of an average user since the 1970s and this was well supported by growth in TV usage. Advertisement placing was well researched and scientific and more emphasis was laid upon fact-based marketing. Music was introduced with the advertisement for better brand recall.

Currently, there are plenty of online advertising platforms available in the market like Google AdWords, Media.net, Criteo & AdRoll on which merchant show their ads and it directly reaches the target audiences. These platforms help in achieving huge success because it benefits consumers, advertisers, and companies as well. On the other hand, social media marketing is also a plus point for companies to reach out to the targeted audience. Companies love to promote their Advertisement banners on platforms like Facebook ads, Twitter, Pinterest & Instagram Ads which gives great ROI in terms of branding and sales.

coca-cola-banner

#3 Reaching out to customers

It was due to the limitations of technology that our previous generations weren’t able to pass on the information effectively. In old times, businesses reached out to customers via newspaper advertisements, Radio, Banners, TV’s, etc. But today, social media platforms present a solid stage for reaching out individually to customers and groups. Every major brand has a vast social media presence today and has been investing more in social campaigns.

Here, I would like to give a small example of how social media marketing helps companies at the branding level. Coca-cola is one of the top soft drink companies founded in 1886. As per reports it has only served around 9 bottles per day in the first year and today it sells around 1.9 billion bottles daily globally. Coca-cola changed its marketing strategies frequently over time based on the market trends, brand ambassadors and competition. Today Coca-cola has around 106 million likes on Facebook and around 4 million Twitter followers which show that consumers still have faith in this brand. Coca-cola runs impressive online & offline marketing campaigns and tries to reach out to the maximum audience.

#4 Branding is pure business:

branding

Again, the visual impact seems to be the competitive advantage of a brand. One can easily associate with the Nike or Adidas logo, but there are thousands of good sports manufacturing companies. Creative designing and Infographics have certainly taken an authoritative ground. A logo is one of the most important factors when it comes to branding. If you closely see the branding campaigns of famous companies then you will notice that most of the companies use red color in their logo as it is bold primary color and consumers can easily remember the logo for a long time. Most of the companies like Coca-Cola, Puma, Virgin, Toyota, Canon, and Netflix uses the red color in their logo.

#5 Trends are always on the high

Trends seem to be fleeting, changing with every new introduction. As such, marketers and brands at large should be the carriers of changing trends and just not follow them. Here, one needs to understand the trends and predict the marketing strategies in advance to meet the expectations of changing human behavior. If the brand doesn’t change with the trend, it will lose a large market share like Nokia.

#6 Discounts and offers still work

black-friday

While the modern consumer always makes an informed decision, discounts and fair price has always been a welcome move. Discounts and offers have also been a major element to gain a competitive advantage. In this era, the discount and offers are mainly known as Black Friday & Cyber Monday deals. In November & December month which is mainly known for holiday sales, all local & online stores provide huge discounts & deals for consumers. As per fortune report in 2015, online shoppers spent around $4.45 Billion on Black Friday & Thanksgiving day.

The way a consumer thinks will keep on changing but marketing strategies need to be a step ahead and should be able to anticipate the change. Modern consumers have been taught to be completely aware of what they are buying and whether there is a better alternative or not. The challenges for the marketer are thus enormous and it is with creative abilities and wider research that a successful brand identity can be established. However, there are still many things from the early ages of marketing that stick to the core of the process. Marketing strategies have always been about research and understanding our customers. The same will continue to apply.

17 Marketing Tips to Build Profitable Fashion eCommerce Brand – See What Leading Fashion Retailers Do!

Are you fashion ecommerce brand owner? Looking for proven marketing strategy to build build profitable ecommerce brand that can generate steady  and positive ROI? read on. In this article, I will share proven eCommerce marketing techniques based on my experience working with leading fashion eCommerce retailer to increase their revenue by more than 100% within small time frame.

However, seeing at the recent growth of the industry, it’s clearly not the case. According to Statista, retail ecommerce revenue from fashion apparels, footwear and accessories are expected to grow to 146 Billion USD by 2023.

statista-ecommerce-revenue-fashion-nicheA huge amount of investment is being done into this sector with brands like Glit Group valuing at $236 million. There are several key players today including Moda Operandi (valued at 46 million), Nasty Gal (valued at $49 million), ShoeDazzle (valued at $66 million), BeachMint (valued at $75 million) and more. These numbers aren’t inflated but rightly show the opportunities and value proposition in the market. Companies like Nordstrom, Neiman Marcus and Nike are setting new standards for online shopping and with new ecommerce technologies being invented every other day, the partnership of digital and retail works brilliantly.

However, in-spite of the huge growth and the opportunities, there also exist of online fashion brands struggling to survive. It’s a marketplace that is marked by frequent changes in consumption behavior and the inability to adapt leads to losses. Moreover, the online marketplaces like Amazon also acquiring a great % of total sales by not only introducing best selling products with lower price but also introducing various ads options.

It is necessary to understand that though the online fashion retail market enjoys the same characteristics, there are clear differences when you are trying to sell a particular kind of product in a particular market and targeting particular demographics.

Every successful fashion ecommerce brand has not just been able to find their competitive advantages but is also continually striving to set new targets, branding and marketing techniques. Attributes like pricing standard, packaging, delivery, communication, grievance management have become more important areas to focus upon than the quality of the product. To be able to establish a successful online store, brands need to understand what the customer seeks – low pricing, big discounts, quality products, trendsetting designs, good visuals, convenient browsing, high quality content, interesting stories, social adoption, and much more.

Looking at the successful fashion eCommerce players in the market and their online marketing strategies, here are some takeaways that newer entrants should focus upon:

1. Visual is as Important as Quality

clothing store

When we are talking about physical fashion retail stores, the showroom experience also relied upon the quality of product display. Fashion brands have been known to embark in displays that give a larger-than-life image to the products. It essentially establishes the quality, authenticity, exclusivity and value of the product. However, when the same store goes online, visuals are limited to the photography content available on the page. It is thus necessary for online fashion ecommerce store that the quality of visuals should provide the maximum information to the audience, while heightening the perceived value. Professional product photography helps establishing the real feel of the fabric, material, stitch details, emblems and more. Navigable product photographs in successful fashion websites offer option for zooming into images to get a better look.

If you are a online jewelry shop, you can also implement feature like how product will look on your face / hand. Sometime, customers need to see about the appearance and this type of features will help them in selecting the right products.

Other than the product photos, the overall visual (website design and navigation) should feel shoppable. An eCommerce website in this case should be understood the same way you would design a physical store. Further, several stores also add product packaging pictures to let the customers know how they will receive the item.

Apart from just product images ecommerce website can put clothing or jewelry product videos as well on landing page to showcase how product will look on Men/Women. Product videos has more impact compare to product images on customers mind. As per statistics 73% more visitors will buy the products if they watches the product videos on site. So, make sure you add the product videos as well.

Pro tip: This is very important part of any eCommerce marketing strategy and highly recommended for the brand having lower conversion rate and higher bounce rate.

2. Don’t sell on the Homepage

shop by category

The homepage of any online fashion store is more about establishing credibility and trust among potential buyers. The ideal home page is not for displaying products or its prices. Instead it should integrate marketing and promotional strategies that will encourage the visitor to explore the rest of the website before navigating to the product pages. The best you can do is display the product categories on the home page and create an intuitive interface that makes it easier to navigate to the inner pages.

We have seen many fashion ecommerce websites using home page to promote the offers and new launches specific to season. By incorporating this into your marketing strategy can be helpful to promote seasonal products.

Pro tip: Displaying customer reviews, brand achievements, awards and web security trust seals on home page can increase the conversion rate of your fashion eCommerce store.

3. Unique Story Telling Product Descriptions

product description

Your products won’t sell if you are still copy pasting product descriptions from the manufacturer’s website and adding spammy Meta tags to enhance the traffic. The modern product description is all about being able to communicate the product’s value with a real story. A great example of such salable product descriptions are presented by ModCloth. Each of the description adds more life and personality to the product and adds reasons to why anyone should be buying it.

Pro Tip: User generated content like product review, ratings, questions and answer from the real buyer can boost the conversion rate & decrease the bounce rate of your respective landing pages. It also helps in organic search rankings.

4. Upload and Update Latest Products

home page sales

For fashion ecommerce brand; the best way to entice a returning customer is to offer a new line of products that he/she might want to buy. A continuous updated inventory essentially signifies that the brand has something new and unique to offer. The same old stock photos will easily bore out customers, especially if customers are returning visitors. One time visitor might have seen those products for first time on your website but that doesn’t mean they never seen those products on other online fashion store. Even with the same kind of inventory, you can always go for fresh looks with new models, new styling and personalized product recommendation. There is no limit to creativity that can market a product.

Pro Tip: Same old content and catalog will not only annoy users but also will annoy search engines. Fresh and unique content along with latest trend of product will definitely help you in generating better organic traffic result into better business.

5. Personalized Email Marketing – Email Marketing Structure

ecommerce mail marketing

Personalized emails can be a very successful marketing tool, especially for an online fashion ecommerce brands. It is deemed as an instrument to build a long lasting relationship with the customer while acting intelligently to enhance the shopping experience. Email marketing campaigns can be strategically synced with buying behavior and preferences to make customers feel special. Discounts on birthday, anniversaries, etc have always increased conversions. Personalized emails can cover several aspects of shopping, including:

  • A thank you letter for purchasing products
  • Added to cart but not completed purchase (Remind them your product is in cart)
  • Customers who might be interested in new products added to particular categories
  • Wish list product updates (Those who have certain products in wish list)

While email is the top source for data analytics for marketers, it will also be a point of contact that customers will check from anywhere, from waking up in the morning to reading emails when driving to office. According to reports Email Marketing has higher conversion rate compare to social media, PPC & direct conversion rates.

6. Don’t Forget to Build Email Lists

sign up list

A key marketing tool used by most successful online fashion brands is an email subscription form. Whenever a new visitor lands on your website, a simple pop up form can collect the email details of the customer and add him to the list of subscribers. Building an email list through this and other means is essential to generate the maximum amount of attention to everything new that you do. Whether you have come up with a new product, a promotional sale or an event, it is best said through email newsletters. In above image you can see that how Moda Operandi provides sign up offer in subscription form while entering into the portal.

Pro Tip: Create further segmentation in your email list and avoid sending same email to entire list. Understand user interest and accordingly serve the email. This will help you to lower email unsubscribe rate and result in better conversion rates from email campaign.

7. Stay Real

The growth and popularity of social media has made marketplaces highly democratic. Brands no longer dictate fashion but the customer experience and reviews are. It is thus necessary that you stay real in your products, offering and other activities. Anything fake will be noticed and shared. To this end, many top fashion brands are using customer photographs as accompanying product pictures. While it might not look good as a studio photograph, it does add a lot of positivity. Maximize the opportunity by:

  • Advertising the right product
  • Advertising real photographs, especially those shared by customers
  • Advertising only what you can offer and not overstating

A good experience shared by one customer is equal to big paid promotion campaign. If you are also allowing other vendors to sell their products on your fashion store, then make sure the quality of images, description and other factors pass some real value.

8. Be Intelligent to Moderate Reviews

Customer reviews have always influence future buyer’s decision making. It is thus necessary that you moderate all product reviews and ensure that only the good ones are displayed. The better the reviews, the more are the chances of reselling. However, there’s also a limit to which you can choose to filter out the reviews. The purpose should be to help other customers make an informed choice and not just hear good things about the brand/product.

If you have very good mind to analyze the product performance then you can moderate reviews accordingly. Don’t moderate only good reviews blindly because it might cost you fortune. Some products on your online store might have high percentage of refunds & return orders, so here you can balance positive & negative reviews so visitors won’t buy blindly just by following positive reviews. Consequently, calculated inclusion of both positive and negative reviews should help you save money in refunds and return orders.

Pro Tip: If you receive genuine negative review for any product, approve it and try to put your point in reply. This will help other buyers to make their purchase decision easier.

9. Sell Look

buy look

Since you belong to the fashion industry, the main thing that you are selling is the look. Thus, instead of selling one particular dress, you can suggest other complimenting products and accessories that best go with the buy. You can promote complete looks created by a particular selection in dress, glasses, hats, shoes, sandals, watches, bags, jewelry, etc. Another alternative to selling in combination is to suggest related products (customers also viewed…) on the lading page. Check above image how ASOS provides buy a look suggestion on particular product.

10. Make Contact Process Easy for Customers

Though digitization has made shopping more convenient, we still look out for a human touch to the processes, especially when faced with difficulties and issues. To be successful, it is necessary that the customer finds it easy to contact representative. The common tools to this end include emails, chat, phone calls, social media communication, contact forms and others. You can also be creative to make this more convenient. One more important thing to keep in mind is the use of social media wisely. We have seen some famous brands are using auto reply feature when someone mentions them online (Twitter) and later users badly trolls them for poor management. Try to give 100% personal touch and manage all complaints easily so later can track it. In recent Facebook update now Facebook Page will show the total % of response rate in particular time. So, give quick response to all messages on Facebook brand page as well.

11. To Sustain Customers, Provide Product Offers Time to Time

offer

Every once in a while, customers need an impetus to continue with a particular shopping brand / shopping portals. This best comes in the form of discounts, offers, coupons, and the like. In a year there are plenty of various festivals and days where online fashion stores are providing huge discount offers on holiday sales like Christmas, New Year, Black Friday, Cyber Monday, St. Patrick’s Day and many more days. Don’t relief yourself after uploading discount banners on shopping portal. Reach out to the audience via Email Marketing, AdWords, Bing Ads, Social Media and other forms.

12. Use Cookies (Follow GDPR properly)

Cookies help turn shopping experiences more personalized. It is essentially data that is stored in the browser that enables users to continue from where he/she left from. The most important use of Cookies is to understand user behavior on your website to enhance their shopping experience. Now, cookies take several forms including website functionality cookies, website analytics cookies, customer preferences cookies and targeting cookies. You will need to understand each to make the most out of them.

Pro Tip: Checkout This Cookie law before you implement the same on your website. One need to strictly follow the same and make their website visitors aware that you are collecting cookies. You must follow GDPR while tracking any type of user data. More information – https://eugdpr.org/

13. Find Vendors on ETSY

If you are in the process of creating fashion ecommerce marketplace, you will require sellers who will advertise their products on your website. The best resource to find top sellers in fashion niche is ETSY. Here, you can look for bands that don’t just match your product categories but also advocate your brand image while offering a great deal in pricing and delivery.

Pro Tip: Now a days many B2B portals are launched to connect buyers with manufacturers. Here you need to stay connected with proper channel with the help of such B2B portals to find best products at competitive pricing.

14. Market and Advertise Brands Intelligently

shopping

Depending on the business model you follow, it is necessary to evoke a trust benefit from your customers. For instance, if you are running a portal selling many different bands, it is necessary that you prioritize the marketing of your own fashion brand name rather than focus on the brands you work with. Advertising in this case should be very strategic such that you are placed above a particular brand and whenever a return customer is looking for a particular product, he/she would come back to your website rather than looking elsewhere for the brand.

To meet this end, you will need to:

  • Investment in ads at Adwords, Bing Ads, Facebook, Instagram and other platforms
  • Shopping Campaign
  • Display and remarketing ads
  • Brand Name Search Campaigns
  • Participate in Google’s shopping action program which is currently available for selected merchants in USA.

If you owns online store then you should spend some time to define eCommerce Marketing strategies. For any eCommerce site one has to advertise their products on Google AdWords & Bing Ads. This paid marketing platform provides different types of marketing campaigns to sell your products. For example, if you are selling even 10 products online then you can create shopping feed and shopping campaign in Google AdWords & Bing Ads. Shopping Campaign will provide highest conversions, conv. Rate and ROI as they are the cheapest form of advertisements as compare to other.

Always think that your competitors are smarter than you. Yes, your competitors will never miss a chance to grab your customers and Google AdWords can play a key role in it. If your shopping portal is quite popular and you are not running Search Campaign in Google AdWords by your brand name then you are losing huge opportunity to boost sales. Competitors might be running ads on your brand name so whenever any users search your store name in Google they might see your competitor’s ad on first place and visit their store instead of your’s. So be intelligent and start running ads on your brand keywords. If you can spend some more money on marketing then don’t hesitate to run ads on competitor’s store keywords as well!

15. Train Your Customer Care Team

socialmediaThe nuances of customer care are changing drastically with the continuous evolution of the online fashion industry. The work they do is beyond handing logistics and delivery related troubleshooting. You will thus need to train your customer care team to be knowledgeable about industry trends and even be able to give style advice to customers.

The modern customer care team will address complains on social media, handle social posts and even track brand mentions across the internet.

16. SEO and Content Marketing

Content is still the king when it comes to online leadership. For fashion retailers, a key to success in this regard lies in fashion blogging and photography. Regular fashion related articles (4 to 5 lengthy articles every month) is the modern way of marketing brands and looks. They don’t just create interesting stories but also assist in the technical aspect of website marketing involving SEO (H1 tags, Meta Tags, Alt Tags, Internal Links and more). eCommerce store should have better content marketing strategies to boost ranks on Google on targeted keywords.

Invite in guest bloggers who would help market your brand among their audience and consequently, also offer a greater exposure to your products. Collaborate with leading fashion bloggers of the industry which might adds value to your store.

17. Adapt new features to drive sales from social media

I have seen that conversion rate is always low from social media traffic as compare to Google shopping visitors but if implemented properly, you can have a great numbers of sales from social media.

Recently, Instagram has launched Checkout on Instagram feature which will allow customers to directly buy order on Instagram without leaving the app.

Checkout this video:

Conclusion:

Surviving the swell in the online fashion retail industry is difficult but if you are doing all the right things, there would be enough encouragement for you to continue experimenting, improving and learning.

How Social Commerce Can Change the Future of eCommerce Industry

Opinions always matter when one is about to spend money on a product or service. According to the Google Data, mobile searches for “product review” has grown around 35% in past two years.  Here buyers want to understand what people are saying about a brand before purchasing it online. This is very similar when we ask for help from our family and friends on social media before purchasing a product. This is one example of Social Commerce where a brand is directly benefited from their existing buyers sharing reviews with their friends and families!

Mobile product review“The world is a global village” is a phrase that is commonly used when referring to the advancement of technology. Things have become easier in a way you can access services from the internet from the comfort of your house just by using your phone or laptop. But when it comes to eCommerce, most of the merchant are still not using social media to improve customer confidence. By displaying a reviews of their friends or families, merchant can increase conversion rate of their eCommerce website. Social commerce trend is growing rapidly and will change the future of eCommerce industry if incorporated properly with an eCommerce brand.

The new form of trade involves buying and selling of products and services by use of social media websites as trading platforms. They give consumers and producers a chance to interact conclusively on their brands. This concept can also be defined as the process of using shopping tools to enhance social commerce sales. The concept is mainly to give clients a blueprint of the product or service they wish to buy. These tools also advise clients on the product they wish to acquire. By connecting people from different parts of the globe, it is right to say that E-commerce brought forth social commerce.

Breaking the Norm

Since products are easily accessible once you have the internet, it is easier to know what is trending and at what price. Consequently, a huge demand for the products online is created. While browsing the internet, creatively managed dynamic re-marketing display ads also create a thirst for owning certain products.

Social commerce also has a great advantage of targeting right audiences at the right time. Lets for example, if your product is mainly targeting female audiences, you should be at Pinterest. Out of all adults who use social media in US, 38% of women are using Pinterest as compare to 15% of Men. Here you can plan a precise data driven social media marketing strategy to increase sales from social media websites.

Here is the list of popular social media websites based on their market shares. One can choose the platform by considering macro metrics of their target audiences to convert them into customers:

Source: Statista (January 2018 data)

Endowed with social media marketing tools

This form of doing business is socially driven as it has to use social media sites to further it. It is evident on sites such as Facebook, Instagram and Twitter which are largely used for commercial purposes. Social Commerce also involves the use of platforms under which users have one on one conversation with other users and can sell their products to them. Statistics show that many customers buy products due to recommendations given by their friends. It also has a peer recommendation where the user can use recommendations of other users before making a purchase. Some also have social shopping where the user is allowed to interact with friends and other users on their opinion of a product.

With the help of social media marketing tools, you can improve the way you use social media to promote your products online.

Well-defined prospects on various Social media sites

Social media and social commerce have a mother and child relationship as they coexist. Different sites have features that make the involvement of social commerce unforgettable. Facebook, for example, has the dynamic ads as a feature for social commerce. The feature connects merchant with consumers from advertisements on the site or from the mobile application. The feature has seen more retailers use Facebook and increase their sales as it connects retailers with millions of consumers on a daily basis.

ASOS has increased their orders 3 times and their return on ad spend by 2.5 times with the help of Facebook Dynamic Ads. Checkout this ASOS case study to learn more about this opportunity:

Facebook has also launched Marketplace where anyone can sell their products like classified websites. This has allowed clients to enjoy social media as they buy products. Pinterest also offers great feature for ecommerce via Buyable pins that allows the client to purchase an item once shared on the platform. The item often comes with reviews and images that allow the customers to make informed decisions about the product.

Instagram is also testing shopping feature since long and hopefully they will launch for all business very soon. You can always run a paid marketing campaign to promote your product using Instagram ads. Once the user clicks on the button, she will redirect to the same product page on your mobile app / website and a transaction can be made easily from that. The feature is easy to use and has encouraged consumers to purchase items as a variety of products are displayed for the picking.

Instagram ad example

Unlimited benefits

Social commerce does provide opportunities to buyers and sellers as it provides a link to both. It gives both an upper hand of interacting with tons of people from all over the globe. The platform favors everyone in the supply-demand chain. Social commerce has become more social in that the purchase of a product is not only done by the buyer himself but by other parties. Traders have a social circle in which they consult one another on different deals that are about to be made.

A buyer may for example post on Facebook for advice or reviews on a product they are willing to purchase. Family and friends often give out their opinion and help the buyer in decision making. Social circles of traders have also been created as this lets them meet on the social platforms where they can easily carry out their deals. Buyers get to know from other buyers on who has high-quality products at affordable prices. Brands also have online platforms where they allow customers to post their reviews and ratings on the brands they have purchased. This gives the buyer a sense of belonging without going all out to experience this.

Some online shops have also given their clients the chance to be more confident as it allows them to fully express their experience with the brand. They are able to post their personal experience using the product on the respective platform. This shows other potential customers why they should use the product and what experience they should expect. For example, GoPro is regularly sharing their customer’s videos and experiences on their official Facebook page. Have a look at one of such video:

https://www.facebook.com/GoProIndia/videos/2015533948701456/

It is all about shopping without limits and therefore making your shopping experience memorable. It also gives brands a more global outlook. This allows traders who are buyers and sellers to connect from anywhere in the globe.

Social media is a source of money as with just a simple click millions of people are exposed to your brand. With the good reviews and exposure, your product could be sold out to millions in a short period. During the NBA championship, the Warriors were able to sell shirts worth $125,000 via Twitter. This has become possible with the presence of different social media sites.

Final Words

Finally, while engaging in social commerce, research is vital as the merchant needs to know whether they are targeting the right channel or not. Being there when your prospect needs you can increase the chance you make a sale. Effective utilization of social commerce can give you an edge over your competitors and to always satisfy your customers. It is a new dawn of commerce.  Adapting to the new technological advancements would favor your business as manufacturers and service providers so as to improve customer experience.

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